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General Terms and Conditions (T&C)



Registration number: B/2020/001801

Course location - On-site courses

Our courses are held in the fully equipped computer rooms of Szirtes Technologies Training Center (1139 Budapest, Forgách u. 21). On demand, in the case of an outsourced course, training is held throughout the country at the premises of the ordering company, if the technical conditions required for the training are provided.

Online courses

Szirtes Technologies Ltd. uses the Microsoft Teams solution for this kind of training:

  • The instructor and the students can join the training via a Microsoft Teams based web conference set up for the duration of the course.
  • During the course, the students can follow the instructor's lecture, content projected on the instructor's computer and a live image of the instructor via webcam. They can ask questions via the audio link, which all other participants can hear.
  • If the student gets stuck during the exercise and reports this to the instructor, the instructor can take over the remote desktop connection to the computer and rectify the problem. Meanwhile, the student can follow the troubleshooting process on the instructor's shared monitor and have a live verbal chat.

Hardware, software needs

  • The number of computers with the appropriate educational software environment (legal license) for the number of students is provided by the Training Centre.
  • In the case of online training, the Customer must be able to connect to the machines provided by the Training Centre via RDP protocol from his own machine.

Commence of courses

A minimum of 4 participant is required to start a specialist course, and 10 persons to start a user training. If the course doesn’t reach the required minimum number of participants, the Training Center reserves the right to reschedule the course to a previously agreed date with the students.

Duration of courses

Our courses are on weekdays, from 9 am to 4:30 pm. Different course times can be organized upon request. The lessons are organized in 8 hours per day, broken down as follows:

  • 2 x 45 mins lesson
  • 1 coffee break
  • 2 x 45 mins lesson
  • 1 lunch break
  • 2 x 45 mins lesson
  • 1 coffee break
  • 2 x 45 mins lesson

Online learning

Students can join our courses live online with the help of Cisco Webex.


Our Training Center offers catering – buffet and hot lunch - to the students. It is not included in the course price, and will be billed in a separate row on the invoice.  Buffet is 3 500 HUF+VAT/person/day, and it includes scones and unlimited drinks (coffee, tea, juices and soft drinks). Hot lunch is 2 000 HUF+VAT/person/day and it is served in the nearby "Center" Restaurant. Any previously not ordered consummation will be billed accordingly.


Our Training Center supplies official resources in English or lecture/presentation materials in PDF. E-learning materials (videos and labs) in English and in Hungarian are also available. E-learning resources are subject to a fee and are accessible for 90 days after activation. For more information on e-learning materials, please contact our colleagues at the Training Center or by e-mail: training@szirtes.com.

Attendance certificate

Students will receive a certificate of attendance on the last day of the course. The certificate is subject to at least 75 % participation of the course.
Course language
Our courses are primarily in Hungarian. On demand the courses are available in English or other desired language.

Exam opportunity

Following our courses, exams can be completed in the Pearson VUE or Certiport Testing Center operated in our Training Center. Exams are subject to a fee.

Application process

Please fill out and send us back the completed application form by:

Our colleagues will send you a written confirmation. By signing the application form, you accept our training offer and the GTC, and agree to pay the balance of the invoice sent to you by the payment deadline.

Modes of payment

Course fees must be paid in full and proof of payment must be presented before the commence of the course. Payments can be made in cash or by transfer. In the case of a subsequent transfer, if the invoice amount is not paid by the payment deadline, our Training Center is entitled to claim interest for late payment in accordance with the provisions of Section 6: 155 of the Civil Code Act 2013. In which case the default interest rate is valid on the first day of the calendar half-year central bank base rate increased by eight percentage points. The interest rate is calculated on the first day of the calendar half-year affected by the delay, on the basis of the central bank's base rate for the entire calendar half-year.


We can only accept your course application cancellation in written form. Please send us an e-mail about your cancellation to info@szirtes.com or training@szirtes.com. If you cancel your application, the following fees apply:

  • 2 weeks (14 days) before the commence of the course: no fee
  • Within 2 weeks (8-13 days) of the commence of the course: 25% of the course fee
  • Within 1 week (2-7 days) of the commence of the course: 50% of the course fee
  • 1 day before the commence of the course; on the 1st day of the course; or without a written note of absence: 100% of the course fee.

Signing this application form and/or completing our online registration form constitutes a contract.