T&C - General Terms and Conditions
Exam location
Our exams are held in the exam room of Szirtes Technologies Ltd. (1139 Budapest, 21 Forgách street).
Language of the exams
The language of the tests is English, so a reading level of English is required.
Booking an exam date
To book an exam and examination date, you can contact our exam administrators in advance by sending an e-mail to vizsga@szirtes.com or by calling +36 1 999 6514.
After contacting us, our exam administrators will prepare a formal offer for you, which will be sent to the e-mail address you provide within 24 hours. Once the written offer has been accepted - in the form of a reply from your e-mail address - the date will be booked. Once the offer and the appointment have been accepted, you must return the exam application form to our colleagues by e-mail to vizsga@szirtes.com or by one of the contact methods shown in the section below.
How to apply for the exam
The application form must be completed in full and returned with an official signature and stamp using one of the following methods:
- by e-mail: vizsga@szirtes.com
- by post: Szirtes Technologies Kft., 1139 Budapest, 21 Forgách street
- by registration on our website: www.szirtes.com
Examination application form must be submitted at least 48 hours before the examination date. Applications will be acknowledged in the order in which they are received. No changes can be made to the application or the date of the exam after the above deadlines.
By submitting the completed copy of the application form, the candidate accepts the training offer and conditions of Szirtes Technologies Ltd. and commits to paying the invoice, which is sent after the confirmation, by the deadline.
Methods of payment
Candidates can pay for the exam by voucher, by transfer of the exam fee (with 8 or 15 day deadline) or in cash (before starting the exam). Participation in the examination is subject to the presentation of a receipt for payment of the invoice amount on the spot.
Training guide
To help you pass the exam successfully, we can also provide a course guide for an extra fee. For more information on course materials and fees, please contact one of the following:
- e-mail address: info@szirtes.com
- phone number: +36 1 999 6515
- mailing address: Szirtes Technologies Kft., 1139 Budapest, Forgách u. 21.
- website: www.szirtes.com oldalon
Important practical information
The Learning and Testing Centre is open from 8:30 to 16:30 in the morning, so the last possible examination date is 15.00.
- Please bring valid identity documents (photo ID) with you to the exam, as you will not be allowed to take the exam without them.
- No aids (including dictionaries) are allowed in the examination room.
- After the exam, you will receive a paper certificate of the exam result (pass/fail) and a formal notification from the software vendor of the results of the exam.
Microsoft will send you a "Welcome Kit" (MCP card, certificate and additional information material), Oracle will send you a "Succes Kit" with your certificate, and Cisco will send you the official certificate by post. This can take around 30-60 days, depending on the manufacturer.
- If you fail your exam, you can try again, however each software vendor has different requirements:
- In the case of Microsoft exams, you can retake the exam the next day if you fail - but if you fail your second time, you can only retake the exam for a third time after 2 weeks.
- For Oracle exams, after the first failed exam, you can only retake the same exam after 2 weeks (except for the 1Z007 exam).
Exam cancellation
Exam cancellations are only accepted by our Testing Centre if it is submitted in writing to info@szirtes.com or vizsga@szirtes.com. If the exam is cancelled, the Customer is liable to pay the following:
- In case of cancellation two weeks (14 working days) before the exam: free of charge
- In case of cancellation within two weeks (8-13 working days) before the exam: 25% of the examination fee will be charged
- In case of cancellation within one week (2-7 working days) before the exam: 50% of the examination fee will be charged
- In case of cancellation two days (2 working days) before the exam, cancellation on the day of the exam or in the case of absence without written notification: 100% of the examination fee will be charged
Signing the application form or registering for the examination through or website constitutes the conclusion of a contract.