VMware vSphere: Troubleshooting Workshop v8

Define the scope of troubleshooting

Use a structured approach to solve configuration and operational problems

Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency

Use command-line tools (such as ESXCLI) to identify and troubleshoot vSphere problems

Identify important vSphere log files and interpret the log file contents

Describe the benefits and capabilities of VMware Skyline

Explain how VMware Skyline works

Identify uses for Skyline Advisor

Analyze and resolve standard switch and distributed switch problems

Analyze virtual machine connectivity problems and fix them

Examine common management network connectivity problems and restore configurations

Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere VMFS) connectivity and configuration problems

Analyze and resolve common VM snapshot problems

Identify and resolve multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) event problems

Identify and recover from problems related to vSphere HA

Analyze and resolve VMware vSphere vMotion configuration and operational problems

Analyze and resolve common VMware vSphere Distributed Resource Scheduler problems

Identify, analyze, and solve virtual machine snapshot problems

Troubleshoot virtual machine power-on problems

Identify possible causes and troubleshoot virtual machine connection state problems

Diagnose and recover from VMware Tools installation failures

Analyze and fix problems with vCenter Server services

Diagnose and troubleshoot vCenter Server database problems

Examine ESXi host and vCenter Server failure scenarios and resolve the problems